Refund policy

Our Shipping Policy

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

 

Refunds

You’ll need proof of purchase in order and a legitimate reason for your refund to be eligible for one

To start a refund, you can contact us at using our contact form or with direct contact at christandcrossshop@gmail.com

An accepted refund should be acted upon immediately by us, and a full refund (plus the shipping fee) will be completed in the following business week.

Exchanges
The fastest way to ensure you get what you want is to refund the item you have, and once the refund is accepted, make a separate purchase for the new item.

You can always contact us for any return question via our contact form!

Last updated: April 22, 2026